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Questions and Answers

Questions and Answers

Answers to common customer questions
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FAQ Videos
FAQ Videos
Q: What is the difference between Down Surround ® and Double Down Surround ® Pillows?
Q: What is the difference between Down Surround ® and Double Down Surround ® Pillows?
Q: What are the different bed pillow sizes?
Q: What are the different bed pillow sizes?
Q: What’s more supportive, down or synthetic pillows?
Q: What’s more supportive, down or synthetic pillows?
Q:Why doesn't my pillow come in retail packaging?
Q:Why doesn't my pillow come in retail packaging?
Q: What is the difference between the Baffle Channel Featherbed and Baffle Box Featherbed?
Q: What is the difference between the Baffle Channel Featherbed and Baffle Box Featherbed?
Q: What is a down alternative pillow?
Q: What is a down alternative pillow?
Q: How can a down and feather pillow be allergy free?
Q: How can a down and feather pillow be allergy free?
Q: What is a good pillow for a side sleeper?
Q: What is a good pillow for a side sleeper?
Q: How does feather and down percentages affect a pillows comfort?
Q: How does feather and down percentages affect a pillows comfort?
Q: What is a good pillow for a stomach sleeper?
Q: What is a good pillow for a stomach sleeper?
Q: What pillow is found in many Comfort Inns and Suites ® properties?
Q: What pillow is found in many Comfort Inns and Suites ® properties?
Q: What pillow is featured in Embassy Suites ® properties?
Q: What pillow is featured in Embassy Suites ® properties?
Q: What pillows does the Hampton Inn ® use?
Q: What pillows does the Hampton Inn ® use?
Q: What pillows are featured in Hyatt ® Hotels and Resorts?
Q: What pillows are featured in Hyatt ® Hotels and Resorts?
Q: What pillows do most La Quinta properties use?
Q: What pillows do most La Quinta properties use?
Q: What pillows do Best Western ® properties use?
Q: What pillows do Best Western ® properties use?
Q: What pillows are featured in Hilton Hotels ®?
Q: What pillows are featured in Hilton Hotels ®?
Q: Do Marriott Hotels ® use other any other pillows besides the Pacific Coast Down Surround ® line of pillows?
Q: Do Marriott Hotels ® use other any other pillows besides the Pacific Coast Down Surround ® line of pillows?
Q: How often should I change my pillows
Q: How often should I change my pillows
Where do I enter my Coupon Code?
Where do I enter my Coupon Code?
Q: What pillows do hotels use?
Q: What pillows do hotels use?
Q: Which pillow is featured at Marriott ® Hotel?
Q: Which pillow is featured at Marriott ® Hotel?
Q: Can pillows be washed in a washing machine?
Q: Can pillows be washed in a washing machine?
Q: Can pillows cause ance?
Q: Can pillows cause ance?
Q: Why do pillows turn yellow?
Q: Why do pillows turn yellow?
Q: Why does my new down/feather pillow have an odor?
Q: Why does my new down/feather pillow have an odor?
Q: How are hotel pillows so fluffy?
Q: How are hotel pillows so fluffy?
Q: How can I make sure I'm ordering the same hotel pillow that I experienced at the hotel?
Q: How can I make sure I'm ordering the same hotel pillow that I experienced at the hotel?