Customer Service

Due to order safeguards we have in place to protect our warehouse staff, please allow 2-3 business days for order processing. All customers will receive notification when orders ship. In stock PPE items will ship in 1-2 business days.


What you can expect if you place an order at Pillows.com?

    Customer Service: We can be contacted by email at sleepbetter@pillows.com. We will respond to all email inquiries within 1 business day. We are dedicated to resolving any customer service issue in a timely manner. Order confirmation and shipping confirmation emails will be sent. Order status information is available 24 hours a day at our website.

      Contact Information:

    • Email - sleepbetter@pillows.com

    • Customer Service Phone Number: 1-800-720-6973 (available from 8am-4pm Eastern)

    • Address - 2200 S. Valentia St. Denver CO, 80231